Terms of service

Terms of Service

This website is operated by Gretta. Throughout the site, the terms “we”, “us” and “our” refer to Gretta. By accessing our website and purchasing from us, you agree to be bound by the following Terms of Service.

Please read these Terms carefully before using our website.


1. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your province or territory of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction.


2. Products & Availability

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product descriptions at any time without prior notice.

We make every effort to display product colors and details accurately, but we cannot guarantee that your device’s display will reflect the exact appearance of the product.


3. Pricing & Payments

All prices are listed in the applicable currency and are subject to change without notice. Taxes and shipping fees are calculated at checkout.

We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized activity.


4. Orders & Billing Information

You agree to provide current, complete, and accurate purchase and account information for all orders. We reserve the right to limit or cancel orders that appear to be placed by resellers or distributors.


5. Shipping & Delivery

Shipping timelines are estimates only and not guaranteed. Gretta is not responsible for delays caused by carriers, customs, or circumstances beyond our control.


6. Returns & Refunds

All returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms of Service. By purchasing from Gretta, you agree to those terms.


7. Intellectual Property

All content on this site, including images, designs, logos, text, and graphics, is the property of Gretta and may not be copied, reproduced, or used without written permission.


8. Limitation of Liability

To the fullest extent permitted by law, Gretta shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website.


9. Indemnification

You agree to indemnify and hold Gretta harmless from any claim or demand arising from your breach of these Terms or violation of any law.


10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Canada, without regard to conflict of law principles.


11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on the website.


12. Contact Information

Questions about the Terms of Service should be directed to our customer support team via the Contact Us section of the website.